The following is information regarding the new Ombudsman program for the MI Health Link Program! We’re at MHLO.org and our phone line is open Monday – Friday 8 A.M. to 5 P.M. We can be reached toll free at 1-888 -746-MHLO (1-888-746-6456) or at help@MHLO.org.
MI Health Link is a new health care option for Michigan adults, age 21 or over, who are enrolled in both Medicare and Medicaid. MHL will be available to these individuals if they are residents of the Upper Peninsula, Macomb or Wayne Counties, or eight counties in Southwest Michigan. Advocates and service providers for eligible individuals should be familiar with MHL and its range of services.
This guide is intended to assist advocates in understand MHL, including a description of the MHL program, covered services, eligibility and enrollment details, a detailed timeline, plan transition information, and appeal rights.
Read the full advocate guide here.